Win Bet Casino Terms and Conditions
Using our website
On this website, we set out the main conditions you should read before using Win Bet Casino. Read these alongside the rules presented when you register, make a payment or accept an offer. This page does not replace the operator's full account, betting or promotion terms.
The gambling service is operated by One Three Eight Soft SRL, registered in Costa Rica under number 3-102-911016. That company holds the Anjouan gaming licence described in the operator's terms. These company and licensing details concern the gambling operator; they do not establish a separate licence for this website.
Age and location restrictions
The operator requires you to meet its over-18 age condition and the gambling-age requirements that apply where you live. You must also have the legal capacity to enter an agreement and be permitted to gamble in your jurisdiction. Proof of age may be requested.
The operator prohibits participation by anyone resident in, or accessing the service from, the United Kingdom. Its restrictions also cover Austria, Germany, Spain, the Union of Comoros, France and its territories, the Netherlands and its territories, and the United States and its territories. FATF-blacklisted countries and further jurisdictions prohibited by the Anjouan Offshore Financial Authority are also excluded.
A breach of the operator's location and restricted-use conditions means that withdrawals or refunds may not be processed successfully. A currency choice or access to a page does not remove those restrictions. The operator also prohibits disguising your location through a VPN, proxy or comparable tool.
Registration and account security
The operator's account rules require you to:
- Complete registration yourself and keep your personal and contact details accurate.
- Hold only one account, including accounts opened through relatives or other people acting for you.
- Keep your password and registered email secure, and report suspected unauthorised access promptly.
- Use the account personally; account sales, transfers and transfers of money between player accounts are prohibited.
- Provide requested identity and address evidence before restricted account functions can resume.
Verification can include photographic identification, proof of residence, a selfie or a call. The operator may restrict betting or payments while checks remain incomplete. Refusing verification can lead to bets being voided and funds being frozen until the account holder and funding methods are established.
Deposits, withdrawals and charges
Deposits must use a payment account or card in your own name. The operator does not offer gambling on credit. A player balance earns no interest and does not have bank-deposit insurance protection.
| Payment condition | Operator's requirement |
|---|---|
| Minimum withdrawal | €10, or its currency equivalent, for each request. Account closure is an exception allowing withdrawal of the full balance. |
| Daily withdrawal limit | $10,000, or the corresponding local-currency amount. Amounts above that limit require operator verification. |
| Destination | Normally the original funding method and payment details. An alternative requires the operator's agreement and additional security checks. |
| Platform wagering | A 1× requirement applies. An early withdrawal request may be cancelled, leaving the funds in the account until the requirement is met. |
| Costs | Deposit, withdrawal, bank or currency-conversion charges may apply. Check the charges for your chosen method. |
The operator may require further identity checks before releasing a withdrawal. These figures do not promise payment approval or a particular completion time. If an account is locked, closed or otherwise inaccessible, withdrawal assistance must be requested from the operator's account support.
Bets and promotional offers
Betting involves the possibility of losing your entire stake. Bets are limited by the available account balance and by the operator's market and account limits. The sportsbook sets a maximum return of €50,000 per bet, or the equivalent in another currency.
The operator can restrict or reject wagers and may void bets affected by errors, fraud or attempts to bypass limits. Report an account or settlement error as soon as you discover it. The operator can correct mistaken credits and recover overpayments.
An offer has its own conditions as well as the general bonus rules. Before accepting one, check its wagering requirement, eligible games, expiry and withdrawal restrictions. The platform's 1× requirement is not a substitute for a bonus's separate wagering conditions.
Account closure and changes to terms
The operator requires account-closure requests to come from the email registered to the account. Its self-exclusion procedure also uses that address: the request must clearly ask for self-exclusion. The terms state that exclusion takes effect within 24 hours after receipt, disabling account access until further notice.
The operator may amend its terms upon publication. Its terms retain the earlier rules for bets still unsettled when an amendment takes effect. Review the applicable conditions before further use of the gambling service.
Support and related pages
For questions about these pages, contact our support through [email protected]. Account verification, payment decisions and gambling-account restrictions remain matters for the operator's account support.