Win Bet Casino Privacy Policy
Privacy and your information
On this website, we explain the privacy arrangements for Win Bet Casino and how you can raise a question about your information. For help with this page, contact our support through [email protected].
One Three Eight Soft SRL is the gambling operator responsible for processing and protecting its customers' data. The account-data practices below describe that company's privacy policy. They do not establish that company as the legal entity responsible for this website.
The operator's policy covers information obtained through its websites and other interactions with customers. It treats use of its services as acceptance of that policy.
Information covered by the operator's policy
Personal information means details that can identify you. The operator's policy includes the following examples:
| Type of information | Examples |
|---|---|
| Identity and contact details | Your name, residential address and birth date |
| Payment information | Details connected with your payments |
| Other identifying information | Information you supply or that the operator collects about you |
This is a description of the operator's customer data, rather than a declaration that all these categories are collected at this website.
Why the operator uses customer data
The operator describes several purposes for processing personal information:
- Delivering its services and offering additional services where appropriate.
- Opening and administering player accounts.
- Carrying out security checks and oversight.
- Keeping historical records and preparing statistics.
- Communicating changes to services or software.
- Sending information about products, offers and activities it organises or supports.
Those communications may arrive by email, through live chat or as an internal support ticket. You can ask the operator to stop sending promotional messages at any time by contacting its support team.
Access and disclosure
Under the operator's stated disclosure policy, employee access is limited to staff who need the information to deliver a service. Disclosure to public authorities is an exception where legislation or a legal proceeding requires it.
The operator also states that linking to another website does not involve sharing your personal information with that website. It does not take responsibility for the linked website's privacy arrangements. Read the relevant privacy notice before providing details on another website.
Security and retention
The operator describes safeguards involving premises, electronic systems and management procedures, alongside SSL encryption for sensitive information on its website. These are the operator's stated measures, not a guarantee that information can never be compromised. Keep your account credentials private and take care when sharing personal details online.
The operator retains information for the period needed to deliver its services and to meet legal requirements. Its policy does not specify one fixed retention period for every category of data.
You may request deletion, but the operator can decline when the law provides grounds to retain the information. A deletion request therefore does not guarantee immediate or complete removal of account records.
Viewing, updating and requesting your data
The operator's account page lets you review and edit your details after signing in. Its support department can also provide information about the data held about you and may require your request in writing.
For a request concerning your gambling account:
1. Use the operator's account support channel. 2. Explain whether you want to review information, update details, request deletion or stop marketing messages. 3. Describe the issue clearly without including your password or full payment-card details.
For privacy questions concerning this website, use [email protected]. Avoid sending identity documents with an initial enquiry about this page.
Cookies and changes to processing
The operator describes cookies used to recognise returning visitors and assist sign-in. Its policy says those cookies require agreement and last no longer than four weeks. That duration concerns the operator's cookies; it does not establish the cookies or storage periods used on this website. See our cookie policy for the separate cookie page.
The operator says it will notify customers promptly if the purpose of processing changes, and seek consent where necessary. It also provides for notice when a policy change would lead to use of information differently from the purpose stated when it was collected. The policy can be revised, so review it periodically.
Related pages
Use these pages to find our terms, privacy information and support details at this website: